You can return or exchange the purchased items within 14 days from the purchase date. Purchased items must remain in the same condition: they must not be worn, used or altered in any way. All labels and designer tags should remain in perfect condition.

Goods that are not subject to exchange or return:

  • Perfumes
  • Underwear
  • Jewelry

Return of items can be processed at our store located at 32 Trubnaya Str., Moscow, 127051 during the opening hours. Please, contact us us by phone in advance.

Items from other regions can be returned via various courier services. Courier services are paid by the client. Full information can be provided by phone: +7 (495) 625-24-35 or write on e-mail:


The term of consideration of the application for a refund is 7 days (the term is set by the store). The refund is made to the same Bank card from which the payment was made. Refund to the card is carried out within 5 to 30 banking days, depending on the Bank that issued the Bank card.